I have run into this a couple of times.
I go to login to Okta and after entering my email address it does not proceed to the Push notification, instead the page refreshes and there is a banner at the top that says, "Internal server error".
I tried:
- Quitting and restarting the browser.
- Emptying the cache.
- Opening a new tab and a new browser window
- Opening a Private window
- This works
- Logging in from another browser
- This works
- Logging in from another machine
- This works
Obviously something is "stuck" and it does not want to proceed past the first step. I finally found a solution, but it is weird...
I cleared out my email address and typed in "alincoln@tammaninc.com" and clicked the button.
Instead of the "Internal server error" message it allowed me to proceed to the next screen. I clicked the "Login as another user" button and went back to the initial login window. I replaced Abe's email address with my email address and then I was able to login normally.
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